Shipping & Returns
All of our products are custom made.
Our current lead time from order confirmation to dispatch is approximately
15- 25 working days on Awnings
15- 20 working days on Parasol Products
40-55 working days on Roof Systems
30- 35 working days on Garden Gates and fencing
Return & Exchange Policy
For items with customisation options, including any product configurations the third-party Seller is not required to accept returns or exchanges unless the products are damaged or defective upon arrival.
If there is a misspelling or error in the configuration, inscription, or design due to a mistake by the third-party Seller.
All product packaging (such as boxes) must be returned with the item.