Shipping & Returns

SHIPPING POLICY

All of our  products are custom made.

Our current lead time from order confirmation to dispatch is approximately

 

15- 25 working days on  Awnings

15- 20  working days on Parasol Products

40-55  working days on Roof Systems

30- 35  working days on Garden Gates and fencing

Return & Exchange Policy

For items with customisation options, including any product configurations the third-party Seller is not required to accept returns or exchanges unless the products are damaged or defective upon arrival.
If there is a misspelling or error in the configuration, inscription, or design due to a mistake by the third-party Seller.
All product packaging (such as boxes) must be returned with the item.